Frequently Asked Questions

General

• Develop Documentation & Technical Resources
• System outage & scheduled maintenance alerts
• How to bulk upload Zones in the Bluedot Platform?
• What is a Rule Download?
• What is Minimum Re-Trigger Time (MRT)

Canvas Questions

• I can't see any Zones in Canvas?
• How do I log into the Canvas Bluedot dashboard?

SDK Questions

• iOS - Location modules should be started from the foreground
• After authentication, how long does a trigger take?
• Particular Manufactures with Android
• How does Entry/Check-in performance change in the foreground vs background?
• Why am I not getting the exit (check-out) callback when I leave a Zone?
• Does the Bluedot SDK work when the device doesn’t have network access?

See all 7 articles

Config API

• How to authenticate with Config API?
• An intro to Config API